The Arizona Department of Financial Institutions handles complaints from Arizona residents, or those that are against companies located in Arizona. If your question/complaint does not meet these conditions please contact the proper consumer protection agency.
To see what type of company or the specific name of a company that the Arizona Department of Financial Institutions regulates click here |
Before You File a Complaint
Try to resolve your complaint directly with the company. Bring your complaint to the attention of the owner or manager. If the issue is not resolved after contacting the company, you may file a complaint with the Arizona Department of Financial Institutions. Click here to navigate to the complaint form page. |
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If your complaint is against a National Bank or against a credit card issued through a national bank or against a Federal Savings Bank (previous Savings & Loans would now have the words "Savings Bank" in their name) call: |
| Toll-free .............................. 800-613-6743 |
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| Or Mail complaints to: |
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The Office of the Comptroller of the Currency,
Customer Assistance Group |
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Suite 3450 |
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1301 McKinney Street |
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Houston, TX 77010 |
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To check to see if your bank is regulated by the Comptroller of the Currency click here
To file a complaint with the Comptroller of the Currency click here
Note: The Office of Thrift Supervision Is Now Part of the Office of the Comptroller of the Currency On July 21, 2011, the Office of Thrift Supervision became part of the Office of the Comptroller of the Currency. See the OCC's Help With My Bank site for answers to frequently asked questions, assistance in filing a complaint, and more.
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If the complaint is against a Federal Credit Union
or against a Credit Card issued through
a Federal Credit Union Call |
| Toll-free
................................. 1-800-755-1030 |
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Or Mail complaints to: |
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The National Credit Union Administration |
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Consumer Protection |
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1775 Duke Street |
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Alexandria, VA 22314-3428 |
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To file a complaint with the National Credit Union Administration click here.
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If the complaint is against a Credit Card Company call |
| Phone ............................1-855-411-2372 |
| Fax
................................1-855-237-2392 |
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| Or Mail complaints to: |
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Consumer Financial Protection Bureau |
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P.O. Box 4503 |
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Iowa City, Iowa 52244 |
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To submit an Online complaint click here
The Consumer Financial Protection Bureau will begin taking complaints for Mortgage Lending activities on 12/1/2011.
- If you are a veteran struggling with your mortgage payment
- If you have a missed mortgage payment
- If you have been charged a fee for foreclosure help or if you feel you have been a victim of foreclosure fraud please call the number above.
If your complaint concerns identity theft, call:
1-877-id-theft (1-877-438—4338)
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| Or Mail complaints to: |
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The Federal Trade Commission |
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600 Pennsylvania Avenue, NW |
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Washington, DC 20580 |
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| To file a complaint with the Federal Trade Commission click here. |
09.05.2007